1
From Expectations to Agreements: Code of Conduct Design
From Expectations to Agreements: Code of Conduct Design
Apie
This activity supports trainers and freelancers in Youth Sector in systematically designing a Code of Conduct for collaboration with organisations, partners, and other contractors. It focuses on translating implicit expectations into explicit, operational agreements that reduce risk, prevent conflict, and increase quality.
Core dimensions covered:
- Contractual clarity: fees, taxes, payment timelines, cancellation terms, deadlines, scope of work
- Roles & responsibilities: contact person, decision-making structure, accountability
- Information flow: communication channels, frequency, transparency standards
- Boundaries & red zones: non-negotiables, workload limits, ethical lines
- Collaboration dynamics: working with other trainers/contractors, expectations of contribution
- Risk & extreme situations: conflict, non-performance, last-minute changes, crisis response
- Safety & safeguarding: safety, professional conduct, inclusion
- Freelancer sustainability: capacity awareness, financial safety nets, fallback strategies
The activity integrates self-awareness and professional positioning with practical agreement-building.
Step 1. Self-Reflection & Positioning
Before drafting any Code of Conduct, the trainer defines their own baseline.
Complete a structured self-reflection to clarify their professional identity, limits, and expectations.
Key reflection areas:
What are my core values in work (e.g. reliability, transparency, flexibility…)?
What is my work ethic and what do I expect from others?
What are my non-negotiables (red zones)?
How do I work best (last-minute vs structured, autonomy vs coordination)?
What level of responsibility am I willing to take?
How do I handle conflict, stress, or uncertainty?
What are my capacity limits as a freelancer?
What are my financial and professional safety nets?
What kind of teams and organisations align with my values?
What are the evaluation criteria?
Output:
Completed self-reflection questionnaire + identified personal boundaries and working style.
Step 2. Translating Expectations into Agreements
Convert your internal expectations into clear, communicable standards. Make a draft of your expectations.
Focus:
Define clear expectations toward partners/organisers
Identify minimum conditions for collaboration
Structure expectations into categories:
Communication
Planning & timelines
Financial conditions
Quality standards
Collaboration norms
Output:
Draft list of expectations structured into thematic areas.
Step 3. Code of Conduct Drafting
Develop a structured Code of Conduct document.
Mandatory sections:
Scope of work & tasks
Roles and responsibilities (incl. contact person)
Communication and information flow
Financial agreements (fees, taxes, payment deadlines)
Timeline expectations and delivery standards
Cancellation policy and compensation
Collaboration with other contractors/trainers
Boundaries and red zones
Safety and safeguarding principles
Protocols for extreme situations (conflict, non-performance, emergencies)
Output:
First full draft of a Code of Conduct.
Step 4. Stress Testing & Scenarios
Test your Code of Conduct against realistic scenarios.
Examples:
Late payment
Last-minute program changes
Unclear responsibilities in trainer team
Ethical conflict with organiser
Overload or burnout situation
Personal emergency situations
Output:
Adjusted Code of Conduct with added clarity and safeguards.
Step 5. Integration & Application
Define how the Code of Conduct will be used in practice.
Focus:
How to communicate it to partners
How to integrate into contracts or agreements
How to enforce or refer to it in practice
When to walk away from collaboration
Output:
Finalised Code of Conduct + implementation plan.
Training of trainers course participants created this educational activity and resources to support trainers teamwork competence development. The Awero team organised the course.
This activity supports trainers’ competence development in the Cooperating successfully in teams area. Activity content and badge-issuing criteria aligned with the European Training Strategy (ETS) competence model for trainers working internationally. In particular:
- Contributing actively to team tasks
- Being willing to take on responsibility
- Encouraging and involving other team members
- Learning with and from others
- Being aware of the team processes and how they affect the team’s effectiveness
- Managing disagreements constructively
Medžiaga
Gauk veiklos ženkliuką
Code of Conduct Design Gauk šį ženkliuką
Badge earner has developed the competence of understanding and design based on their own needs and apply a Code of Conduct for professional collaboration in training and freelance contexts. They demonstrate the ability to translate personal values, boundaries, and expectations into structured agreements that ensure clarity, accountability, and sustainable working conditions.
To get this badge, trainer:
- Reflected on personal working style, values, and boundaries
- Identified professional expectations toward partners and collaborators
- Developed a structured Code of Conduct covering contractual, relational, and ethical aspects
- Tested the Code of Conduct through real-life scenarios
- Defined strategies for implementation in professional practice
Activity content and badge-issuing criteria aligned with the European Training Strategy (ETS) competence model for trainers working internationally.
Learning duration: 10 hours
Užduotys
Užduotis nr.1
Įrodymus patikrino: vienas renginio organizatorius
To get this badge:
- Completed self-reflection questionnaire
- Structured list of expectations and boundaries
- Final Code of Conduct document (min. including all required sections)
- Short reflection (300–500 words) explaining:
- Key decisions made
- Identified risks
- How the Code will be applied in real work contexts
Evidence is reviewed and validated by an activity organiser.
Organizatoriai
Awero
Badge issuer recognized with
Awero palaiko šią platformą ir plėtoja ją kartu su pagrindinėmis švietimo organizacijomis. Europos Sąjungos programa Erasmus+ dalinai finansavo pirmosios platformos versijos sukūrimą. Susisiekite su mumis support@Awero.org.
Platforma
Pakeisti į kitą kalbą:
